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CHALAPATHI UNIVERSITY • 19 DEC 2026 • 24-HOUR HACKATHON
// TRANSACTION POLICIES & REVERSALS

Refunds & Cancellations

This policy outlines the cancellation guidelines, duplicate payment protections, and refund turnaround timelines for VAYUTHON 2026 organized by GenMitra Innovations LLP.

⚡ 100% Duplicate Charge Refund
⏱️ 5–7 Working Days Settlement
🔄 Roster Substitutions Permitted
📅 Effective Date: October 2026
POLICY 01

General Non-Refundable Registration Policy

All squad entry passes and registrations for VAYUTHON 2026 are strictly non-refundable once confirmed and paid.

Immediately upon receiving registration confirmation, event organizers allocate dedicated physical seating desks, high-speed networking bandwidth, electrical drops, 24-hour catering arrangements, and mentorship slots for your squad. For this reason, voluntary cancellations, member dropouts, inability to travel, or failure to attend on-site (no-shows) cannot be refunded or credited.

POLICY 02

Duplicate Payments & Overcharge Protection

100% Full Refund Guarantee on Duplicate Charges

In the event that an applicant or squad lead was debited more than once for a single team registration due to gateway timeouts, network lag, or dual-capture on Razorpay / Cashfree:

  • 100% Reversal: All duplicate or excess charges will be refunded in full without any administrative deduction.
  • Prompt Processing: In most cases, payment aggregators reverse unconfirmed captures automatically within 24–48 hours. If an extra charge persists, notify our helpdesk with your payment reference numbers.
POLICY 03

Refund Settlement Mode & Turnaround Time

All authorized refunds are remitted exclusively back to the original source of payment (the original UPI handle, debit/credit card, or net banking account from which the charge originated).

Turnaround Schedule: Once initiated by GenMitra via the payment gateway, funds typically reflect in your bank account within 5 to 7 working days, subject to standard banking settlement and inter-bank clearing cycles.
POLICY 04

Team Member Substitution Permitted

If a squad member is unable to attend due to illness, examinations, or academic scheduling conflicts, you do not need to cancel your squad registration. Team leaders may update their team roster by adding or substituting a replacement student builder through the squad dashboard before the roster lock date.

POLICY 05

Force Majeure & Event Rescheduling

If VAYUTHON is postponed due to force majeure, extreme weather, statutory governmental mandates, or campus administration directives, your registration will automatically carry forward to the rescheduled date. If a registered squad is unable to participate on the rescheduled dates, a full refund will be provided upon request.

REFUND DESK

Billing Support

To submit a duplicate payment inquiry or claim a transaction reversal:

Include Squad Name and Gateway Order ID in email subject.